Customer service

Returns

Need help with a Warmpi.com order? Keep your Stripe checkout reference and contact Warmpi so the order can be found in the Hub.

Start a return

Contact Warmpi with your order email address, product name and reason for return. The support team can review the order and create the next steps from the Hub.

Product condition

Please keep the product complete, clean and safely packed while your request is being reviewed.

Refunds

Refunds, when approved, are handled through the original Stripe payment method.