European delivery
Free delivery within 1-3 business days. The final delivery estimate is shown in Stripe before payment.
Shipping information
Warmpi guide
Warmpi frequently asked questions
Not sure which Warmpi heating product is right for you or how it works? Find clear answers to the questions customers ask most often.
Order with confidence
Secure European delivery from Warmpi
Order in euros through secure Stripe Checkout. The delivery method, estimate and available payment methods are shown before payment.
Secure local payment options
Stripe automatically shows the payment methods available for your country and device, such as card, PayPal or other local options.
View cartReturns, warranty and support
You have a 14-day return period and a 2-year warranty for manufacturing and product defects. Warmpi answers questions via info@warmpi.com.
Returns and warrantyQuestions about this topic
Answers about Warmpi heating pillows, infrared warmth, power banks, heat levels, safety, cleaning, delivery and returns.
How does a Warmpi heating pillow work?
A Warmpi heating pillow uses heating panels that transfer warmth through direct contact. It works best when you sit against it or lean on it so the warmth can build comfortably.
How warm does a Warmpi heating pillow get?
Most Warmpi heating pillows have 3 heat levels of about 40°C, 50°C and 60°C. The warmth you feel depends on fabric, room temperature, clothing and body contact.
How long does a Warmpi heating pillow take to warm up?
On average, a heating pillow feels clearly warm after about 5 minutes. Thicker fabrics such as teddy can take a little longer.
How long does Warmpi stay warm with a power bank?
This depends on the heat level and selected power bank. A standard power bank gives many heating pillows about 3.5 hours on high, 5 hours on medium and 6 hours on low.
Can I use Warmpi without a power bank?
Yes, many Warmpi heating pillows can also be used through the integrated USB cable. Connect the pillow to a suitable USB port or wall adapter.
What is the difference between 45x45cm and 50x30cm?
45x45cm is the most versatile size for sofa, chair, back, belly, lap and everyday use. 50x30cm is longer and useful for focused warmth at the lower back, neck, belly or lap.
What is the Warmpi Buddy?
The Warmpi Buddy is a compact 30x20cm infrared heating product. It warms on both sides and is useful for hands, belly, lap, bed or travel.
What is the Warmpi Heatpad?
The Warmpi Heatpad is a larger 62x55cm heated mat for seat or back warmth. It comes in indoor and outdoor versions and includes an extra large 20,000 mAh power bank.
Are Warmpi products safe?
Warmpi products use safe 5V low voltage and multiple safety technologies, including temperature protection and overheating protection. Always use the product according to the instructions.
Why does the pillow need direct body contact?
The heating panels are made for contact warmth. When you sit against or on the product, the warmth can build properly. If the pillow lies loose, it will feel less warm.
Can I wash the cover?
For many heating pillows, the outer cover can be washed on a delicate program up to 30°C. Remove the filling, protect the USB connection where needed and only use the product again when everything is fully dry.
How do I clean the Warmpi Buddy?
For the Warmpi Buddy, remove the loose cover from the black inner part. Wash only the cover according to the instructions and put it back only when it is fully dry.
Can I use Warmpi outdoors?
Outdoor products are made for sheltered outdoor use such as garden, balcony, terrace or camping. Store the product dry and do not leave it in rain or damp conditions for long periods.
How do I charge the power bank?
Remove the power bank from its pocket, disconnect the USB cable and charge it with the supplied charging cable. The standard power bank is usually full within 4 hours or when all blue lights are on.
How fast will my order be delivered?
Current delivery times, shipping costs and available countries are shown on the shipping page and in checkout before payment.
Can I return a Warmpi product?
You can request a return through Warmpi support as long as the product is complete, clean and within the return period. See the returns page for current conditions.
Choose the right product quickly
Choose 45x45cm for sofa, chair and everyday use, 50x30cm for focused warmth at the lower back or neck, Warmpi Buddy for hands, belly and bed, and outdoor products for fresh seats outside.
Warmth where you sit
Warmpi mainly warms the area where your body touches the product. That feels more personal and focused than heating a whole room.
Cordless or via USB
Depending on the product, you can use Warmpi with a power bank, USB port or integrated cable with adapter. Each product page shows the exact options.
Warmpi
Warmpi frequently asked questions
Answers about Warmpi heating pillows, infrared warmth, power banks, heat levels, safety, cleaning, delivery and returns.