Who is responsible?
Warmpi is responsible for processing personal data through Warmpi.com. You can contact us via info@warmpi.com or through the contact details at the bottom of this page.
Privacy
Privacy policy
Warmpi treats personal data with care. This page explains which data we process, why we process it and which rights you have.Which data do we process?
When you place an order or contact us, we may process your name, email address, phone number, billing address, delivery address, order details, payment status, messages and technical data needed to keep the website secure.
Why do we use data?
We use data to process orders, handle payments through Stripe, deliver products, provide customer service, keep invoices and administration, prevent fraud, run the chat and keep the webshop working properly.
Legal bases
We mainly process data because it is needed for your order, for legal administration duties, for legitimate interests such as fraud prevention and security, or because you give consent, for example for analytics cookies.
Who do we share data with?
We only share data when needed, for example with Stripe for payments, DHL/DPD and other carriers for delivery, email services for order emails, hosting providers, Google Analytics if you consent, chat/support services and parties required for administration or legal obligations.
Analytics, cookies and chat
Warmpi.com uses Google Analytics only after consent to measure visitors, page views and conversions. The chat may process details you provide, such as name, email address, order number and your message, so we can answer your question.
How long do we keep data?
We do not keep data longer than needed. Administration data is usually kept for 7 years because of tax rules. Customer service, return and warranty data is kept as long as reasonably needed to help you or record rights and obligations.
Your rights
You can request access, correction, deletion, restriction or transfer of your personal data. Email info@warmpi.com. You may also file a complaint with the Dutch Data Protection Authority.
Google Ads API and Warmpi Marketplace Hub
After OAuth authorization, Warmpi Marketplace Hub uses the Google Ads API only for Warmpi's and LED-Tafellamp.nl's own advertising accounts. The Hub may read account, campaign, budget, location, ad, keyword, search-term, conversion and performance data and helps authorized Warmpi users manage campaigns and create reports. This data is not sold, is not shared for third-party advertising and is only available to authorized Warmpi staff and necessary technical service providers. We retain only what is required for business reporting, security and legal administration and delete or anonymize data when it is no longer needed. OAuth access can be revoked at any time in the Google account; access or deletion requests can be sent to info@warmpi.com.